趙春漫主編的《外貿英語函電》共分11章，第1章簡要介紹外貿信函的基本要素、格式和寫作原則。第2～10章講授外貿進出口流程的主要環(huán)節(jié)：建立業(yè)務關系、詢盤與回復、報盤與還盤、達成交易、支付、包裝、裝運、保險、投訴與索賠等，側重于對該外貿環(huán)節(jié)中最常用的幾類信函的介紹。每章分為若干個針對該外貿環(huán)節(jié)的具體寫作任務，包括概述、寫作技巧、信函實例、有用的表達和典型句型、實訓項目、選擇性的學習材料和課后習題。第11章簡要介紹傳真和電子郵件的基本要素和寫作要點。
《外貿英語函電》適用于高等職業(yè)技術學院、繼續(xù)教育學院等大專層次的國際貿易、商務英語、國際商務等相關專業(yè)的教學及外貿行業(yè)的培訓，也可供從事國際交流和對外貿易的從業(yè)人員自學或參考。
Chapter 1 Basic Knowledge and Layout of a Business Letter
Chapter 2 Establishing Business Relations
Task 1 Establishment of Business Relations
Task 2 Credit & Status Enquiries
Chapter 3 Enquiry and Reply
Task 1 Making an Enquiry
Task 2 Reply to an Enquiry
Chapter 4 Offer and Counter-offer
Task 1 Making an Offer
Task 2 Making a Counter-offer
Chapter 5 Conclusion of Business
Task 1 Placing an Order
Task 2 Accepting an Order
Task 3 Declining an Order
Chapter 6 Terms of Payment
Task 1 Negotiating Payment Terms
Task 2 Urging & Advising Establishment of an L/C
Task 3 Requesting to Amend an L/C
Chapter 7 Packing
Task 1 Informing Packing Requirements
Task 2 Reply to Packing Issues
Chapter 8 Shipment
Task 1 Giving Shipping Instructions
Task 2 Urging a Timely Shipment
Task 3 Giving Shipping Advice
Task 4 Asking for an Amendment to Shipment Clause
Chapter 9 Insurance
Task 1 Requesting the Exporter to Cover Insurance
Task 2 Type of Coverage Adopted
Task 3 Reply to the Letter Requesting Excessive Insurance
Chapter 10 Complaint and Claim
Task 1 Making Complaints or Claims
Task 2 Reply to Complaints and Claims
Chapter 11 Fax & E-mail
附錄 外貿函電常用詞匯
參考文獻
書單推薦
